Log Book Servicing is when a vehicle is serviced according to the Manufacturers Log/Maintenance book.

If your vehicle is still covered under warranty then 'Yes' you need to have your car serviced at manufacturers recommended intervals.

You run the risk of doing damage to your engine and/or losing your warranty.

We don't provide Loan Cars but we offer a Customer drop off service if you live in the area and your car is going to be in our workshop for more than a few hours.

No.  There is no requirement under the Australian Consumer Law for a vehicle to be serviced by an authorized dealer in order for the consumer guarantees and manufacturer’s warranty to apply, provided the service is accordance with the specified requirements by a qualified mechanic or service centre. Whites Tractor & Auto is fully qualified to service new vehicles. We have more information on this for you in our article. Please click here.

It is best to have your log book for recording your scheduled servicing details should you ever have to claim warranty.

We can provide a detailed invoice/receipt for all work completed or needing to be done while your vehicle is here with us and on completion of the work.

For the most basic service, it can take a minimum of 1 hour, however, depending on which service your car is needing this can can up to 3 hours.

Whenever you book in your vehicle for a service and we have the details of your car we can provide you with a quote. Should we find that other things need to be repaired during our inspection we will let you know. Once you have approved the additional work we will go ahead.

We accept Cash, EFTPOS or Direct Deposit* as payment on completion of the work and before your vehicle leaves the premises. *Must show receipt of successful transfer.

Our Childers workshop is Open Monday to Thursday 7am to 5pm and Friday 7am - 12pm.

We don't offer an after hours drop off service unless a prior arrangement is made and then your car will be left at yo9ur own risk.

We don't have this option.

We prefer cars to be collected during business hours. Talk to our team about your circumstances to arrange a best time.

In a small amount of cases yes, please speak to our staff to make arrangements beforehand.

In a small amount of cases yes, please speak to our staff to make arrangements beforehand as we need to schedule staff availability.

Let us know ASAP if you thing something is wrong. We take great pride in our work, but if something doesn't seem quite right then just let us know. Plus you have the added assurance of our REPCO Nationwide Warranty if you find yourself out of town.

Yes, in most cases if you decide to have your car serviced while it is in for repair we can do that, however, please let us know in advance so we can allocate more time for your job.

You can visit our Office or phone us during business hours or make a booking enquiry 24/7 through our online booking form and we will be in touch the next business day to confirm your booking.

It's best to follow your Log Book recommendations to keep your car in the best shape. It maintains your warranty and resale value.

Yes, it is still necessary to change your engine oil and have your vehicle serviced every 12 months.

If you think you need something repaired or we have recommended a repair at your next service then let us know in advance so we can order in the parts and have them available on the day.

Every car that comes in for a Service with us will always have the brakes checked. Should we find any problems with them we will let you know and upon approval will service them. Keeping you safe on the road.